Outage in Restaurant365
FTP is currently down. Invoices and files are unable to import into R365
Resolved MinorIncident Report
FTP is down. Reports of files being unable to import into R365. We are currently investigating the issue.
Components affected
Restaurant365 FTP File Watcher (Vendor Integration)
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 05/07/2025 05:36PM
The fix implemented resolved the issue for the connection failure. We will mark this as resolved.
MONITORING
5 months ago - at 05/07/2025 03:31PM
A fix was implemented and we are now seeing recovery as files are now able to import. We will continue to monitor the fix implemented before fully resolving this incident.
INVESTIGATING
5 months ago - at 05/07/2025 03:07PM
FTP is down. Reports of files being unable to import into R365. We are currently investigating the issue.
Latest Restaurant365 outages
R365 Instances down (500 errors being reported) - 3 days ago
Reports of Slowness - about 1 month ago
We are investigating reports of Invoices and invoice images not importing via Docs To Process email - about 1 month ago
Issue with Reports - about 2 months ago
Missing Third Party Labor - about 2 months ago
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