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Outage in Restaurant365

FTP is currently down. Invoices and files are unable to import into R365

Resolved Minor
May 07, 2025 - Started 12 months ago - Lasted about 3 hours
Official incident page

Incident Report

FTP is down. Reports of files being unable to import into R365. We are currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/07/2025 05:36PM

The fix implemented resolved the issue for the connection failure. We will mark this as resolved.

MONITORING 12 months ago - at 05/07/2025 03:31PM

A fix was implemented and we are now seeing recovery as files are now able to import. We will continue to monitor the fix implemented before fully resolving this incident.

INVESTIGATING 12 months ago - at 05/07/2025 03:07PM

FTP is down. Reports of files being unable to import into R365. We are currently investigating the issue.

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