Outage in Restaurant365

Missing DSS

Resolved Minor
December 09, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating reports of missing DSSs for certain customers.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/09/2025 02:48PM

This issue has been resolved, and missing DSSs have been imported. Feel free to chat with our support team if you there are further troubles: https://help.restaurant365.net/support/home

MONITORING about 1 month ago - at 12/09/2025 01:39PM

A fix has been deployed to address missing DSSs for customers integrated with Toast. We are seeing recovery and expect all missing DSSs to be imported by 9a CST.

INVESTIGATING about 1 month ago - at 12/09/2025 01:20PM

We are investigating reports of missing DSSs for certain customers.

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