Outage in Restaurant365

Missing Daily Sales Summary

Resolved Minor

December 19, 2025 - Started 2 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating reports of missing Daily Sales Summary for certain customers.

Components affected

Restaurant365 POS Integrations (DSS Polling)

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/19/2025 05:04PM

This incident has been resolved.

MONITORING 2 months ago - at 12/19/2025 03:58PM

We are continuing to monitor for any outlying troubles.

MONITORING 2 months ago - at 12/19/2025 01:28PM

We have implemented an alternative solution and DSS are flowing.

IDENTIFIED 2 months ago - at 12/19/2025 12:43PM

This issue appears to be related to widespread troubles with content delivery services. We're working to deliver an alternative solution.

INVESTIGATING 2 months ago - at 12/19/2025 11:59AM

We are investigating reports of missing Daily Sales Summary for certain customers.

Latest Restaurant365 outages

Radar Polling - 9 days ago

R365 Payroll Degradation - 11 days ago

System Slowness - Inventory Module - 19 days ago

EDI Purchase Orders - about 1 month ago

DSS imports - about 2 months ago

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