Outage in Restaurant365
Users experiencing "Request Failed" errors (HTTP 500) when creating or opening records
Resolved MinorIncident Report
We are currently investigating reports of "Request Failed" errors (HTTP 500) across several areas of the platform. Affected modules include Inventory, Invoices, Waste Logs, Purchase Orders, Till Management, and Commissary Orders.
Users may encounter errors when creating new records, opening existing records, or saving and approving records. Impact varies by record type.
Our team is actively investigating the root cause. We will provide an update as soon as more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 07/10/2026 08:16PM
This incident has been resolved.
MONITORING
12 days ago - at 07/10/2026 04:31PM
The issue causing "Request Failed" errors (HTTP 500) across Inventory, Invoices, Waste Logs, Purchase Orders, Till Management, and Commissary Orders has been resolved. We are continuing to monitor to confirm full stability.
If you are still experiencing issues, please contact our support team.
INVESTIGATING
12 days ago - at 07/10/2026 04:11PM
We are currently investigating reports of "Request Failed" errors (HTTP 500) across several areas of the platform. Affected modules include Inventory, Invoices, Waste Logs, Purchase Orders, Till Management, and Commissary Orders.
Users may encounter errors when creating new records, opening existing records, or saving and approving records. Impact varies by record type.
Our team is actively investigating the root cause. We will provide an update as soon as more information is available.
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