Outage in Retail Zipline
EU Upstream provider: degraded performance affecting customers on EU instance
Resolved MinorIncident Report
An upstream provider, Heroku, is experiencing degraded performance on their EU-based platform. As a result, we are seeing degraded performance for customers using the EU-based instance of Zipline. We will continue monitoring and communicating with our provider for clarification on the issue and resolution time
Components affected
Retail Zipline HerokuOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 09/27/2023 09:25PM
Resolution of this issue has been confirmed by Heroku. As of yet, no further details on the cause have been given.
MONITORING
about 2 years ago - at 09/27/2023 06:31PM
An upstream provider, Heroku, is experiencing degraded performance on their EU-based platform. As a result, we are seeing degraded performance for customers using the EU-based instance of Zipline. We will continue monitoring and communicating with our provider for clarification on the issue and resolution time
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