Outage in Retail Zipline
EU Upstream provider: degraded performance affecting customers on EU instance
Resolved MinorIncident Report
An upstream provider, Heroku, is experiencing degraded performance on their EU-based platform. As a result, we are seeing degraded performance for customers using the EU-based instance of Zipline. We will continue monitoring and communicating with our provider for clarification on the issue and resolution time
Components affected
Retail Zipline Heroku
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 09/27/2023 09:25PM
Resolution of this issue has been confirmed by Heroku. As of yet, no further details on the cause have been given.
MONITORING
about 2 years ago - at 09/27/2023 06:31PM
An upstream provider, Heroku, is experiencing degraded performance on their EU-based platform. As a result, we are seeing degraded performance for customers using the EU-based instance of Zipline. We will continue monitoring and communicating with our provider for clarification on the issue and resolution time
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