Outage in Retail Zipline

Intermittent Performance Degradation — Zipline Application

Resolved Minor

April 03, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating intermittent slowness and elevated response times affecting the Zipline application. Some users may experience delays when loading pages or an error screen. Our team has identified the issue and is actively deploying a fix. We will provide an update as soon as possible. We apologize for the disruption and appreciate your patience.

Components affected

Retail Zipline Core Platform

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 04/03/2026 11:09PM

This incident has been fully resolved. The Zipline application is operating normally and all systems are performing as expected. We apologize for the disruption experienced today and will be conducting a thorough review to prevent recurrence. Thank you for your patience.

MONITORING 2 days ago - at 04/03/2026 10:40PM

A fix has been deployed to address the performance issue affecting the Zipline application. The platform is currently stable and we are monitoring closely to confirm full resolution. We will update this page once we are confident the issue has been fully resolved.
We apologize for the disruption today and appreciate your patience.

IDENTIFIED 2 days ago - at 04/03/2026 10:15PM

We are currently investigating intermittent slowness and elevated response times affecting the Zipline application. Some users may experience delays when loading pages or an error screen. Our team has identified the issue and is actively deploying a fix. We will provide an update as soon as possible.
We apologize for the disruption and appreciate your patience.

Latest Retail Zipline outages

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Possible Platform Instability This Morning - 10 months ago

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