Outage in Retail Zipline

Incorrect Zipline Module Availability

Resolved Minor
April 24, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified an issue in the Zipline app where customers will see modules that they have not previously had access to. We have identified the root cause and are working towards a resolution. While this is ongoing there might be unintended interactions with the app.
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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/24/2025 11:36PM

This incident has now been fully resolved and all Zipline modules are displaying correctly.

MONITORING 6 months ago - at 04/24/2025 10:42PM

A fix has been implemented by our engineering team. Most customers should notice that the correct Zipline modules are now appearing once again. We will continue to monitor the situation closely and provide the next update upon full resolution.

IDENTIFIED 6 months ago - at 04/24/2025 08:23PM

We have identified an issue in the Zipline app where customers will see modules that they have not previously had access to. We have identified the root cause and are working towards a resolution. While this is ongoing there might be unintended interactions with the app.

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