Outage in RetailOps
Users unable to log in
Resolved Major
July 23, 2019 - Started about 6 years ago
Official incident page
Official incident page
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Outage Details
RetailOps is aware of an issue that is preventing users from logging in. We are currently investigating the issue and will provide updates as progress is made.
Latest Updates ( sorted recent to last )
RESOLVED
about 6 years ago - at 07/23/2019 04:54PM
All login services have been restored and are maintaining as expected.
MONITORING
about 6 years ago - at 07/23/2019 03:48PM
We have implemented a fix and are monitoring the situation closely. We expect all users to be able to log in at this time.
IDENTIFIED
about 6 years ago - at 07/23/2019 03:44PM
RetailOps has identified the issue and is currently working on resolution.
INVESTIGATING
about 6 years ago - at 07/23/2019 03:42PM
RetailOps is aware of an issue that is preventing users from logging in. We are currently investigating the issue and will provide updates as progress is made.
Latest RetailOps outages
Login, Shipping and Media services offline. - over 2 years ago
Search index outage - over 3 years ago
Shopify API Outage - almost 4 years ago
Degraded performance in Ship Audit and Order Routing - almost 4 years ago
Intermittent search failures - over 4 years ago
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