Outage in Rethink BH

Website Slowness

Resolved Minor
April 28, 2025 - Started 9 days ago - Lasted about 23 hours
Official incident page

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Outage Details

We are receiving reports of loading issues and slowness on the website. We are investigating these issues with the highest priority and are working on resolving them as quickly as possible. We will post updates regarding this issue as soon as we have them.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 04/29/2025 03:56PM

This issue has now been resolved.

If you continue to experience these issues, please try fully closing and reopening the RethinkBH mobile app or clearing the cache and cookies on your browser before reaching out to RethinkBH support at https://www.rethinkbehavioralhealth.com/support/

MONITORING 9 days ago - at 04/28/2025 07:30PM

A fix has been launched for this issue. We are continuing to monitor the mobile app and website performance closely.

If you continue to experience these issues, please try fully closing and reopening the RethinkBH mobile app or clearing the cache and cookies on your browser before reaching out to RethinkBH support at https://www.rethinkbehavioralhealth.com/support/

INVESTIGATING 9 days ago - at 04/28/2025 04:37PM

We are receiving reports of loading issues and slowness on the website. We are investigating these issues with the highest priority and are working on resolving them as quickly as possible. We will post updates regarding this issue as soon as we have them.

Latest Rethink BH outages

Mobile App loading issues and Website slowness - about 1 month ago
Analyze Data Graphing View Functions - 4 months ago
Site Slowness - 5 months ago
Users unable to open or verify Travel Appointments - 6 months ago
Site Slowness - 6 months ago

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