Outage in Rethink BH
Site Slowness
Minor
January 09, 2026 - Started 14 days ago
Official incident page
Official incident page
Incident Report
We have been receiving reports of performance degradation within our Website application. The issue has been identified, and we will need to reset the application to implement the correction.
We are planning to initiate the reset at 12:45 PM EST.
During this time, users may continue to receive errors and experience slowness.
As the services restart, we should see a return to normal within 10-15 minutes.
We will continue to update this status page as we work through these items.
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Latest Updates ( sorted recent to last )
MONITORING
11 days ago - at 01/12/2026 10:19PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
14 days ago - at 01/09/2026 06:12PM
The reset did not fully mitigate the site slowness issues. We are continuing to investigate and work on resolving these issues as quickly as possible.
IDENTIFIED
14 days ago - at 01/09/2026 05:18PM
We have been receiving reports of performance degradation within our Website application. The issue has been identified, and we will need to reset the application to implement the correction.
We are planning to initiate the reset at 12:45 PM EST.
During this time, users may continue to receive errors and experience slowness.
As the services restart, we should see a return to normal within 10-15 minutes.
We will continue to update this status page as we work through these items.
Latest Rethink BH outages
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Site Slowness - 4 months ago
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