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Outage in Rethink BH

Tebra uploads in "In Progress" status for an unexpected amount of time

Minor
May 07, 2026 - Started about 2 hours ago
Official incident page

Incident Report

We have received several reports of Billing Export uploads to Tebra remaining unprocessed and in the "In Progress" status since yesterday. We are investigating this issue and working with Tebra to ensure all reports will be processed as quickly as possible. Please do not reupload reports as this will cause further delays in the processing.

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INVESTIGATING about 2 hours ago - at 05/07/2026 02:05PM

We have received several reports of Billing Export uploads to Tebra remaining unprocessed and in the "In Progress" status since yesterday. We are investigating this issue and working with Tebra to ensure all reports will be processed as quickly as possible. Please do not reupload reports as this will cause further delays in the processing.

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Site Slowness - about 1 month ago

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