Outage in Rethink BH

Users unable to submit session notes via the website

Resolved Minor
August 27, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

We have received reports of some users being unable to submit session notes via the website. Our Development Team is investigating this issue and is working on resolving it as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/27/2025 09:15PM

This incident has been resolved.

MONITORING about 2 months ago - at 08/27/2025 06:18PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 08/27/2025 02:06PM

We have received reports of some users being unable to submit session notes via the website. Our Development Team is investigating this issue and is working on resolving it as quickly as possible.

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