Outage in Retool

Elevated backend error rate

Resolved Major
January 04, 2024 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Retool Web Application and APIs

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/04/2024 09:00PM

This incident has been resolved.

MONITORING almost 2 years ago - at 01/04/2024 07:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 01/04/2024 05:49PM

We are continuing to work on a fix for the root cause of the issue, in the meantime the issue has been mitigated and all services are operational.

IDENTIFIED almost 2 years ago - at 01/04/2024 04:43PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 01/04/2024 03:21PM

We are currently investigating this issue.

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