Outage in Retool

Intermittent access issues affecting Retool Cloud

Resolved Major
November 18, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We have determined that this is related to an issue with one of our external partners. We are awaiting updates on their end and will update here once this is resolved.
Components affected
Retool Infrastructure

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/18/2025 03:05PM

We have observed stable and healthy performance since 14:43 UTC and are now considering this incident resolved.

MONITORING 1 day ago - at 11/18/2025 02:52PM

Our external partner has pushed out a fix and we are continuing to monitor Retool services.

MONITORING 1 day ago - at 11/18/2025 01:45PM

We have determined that this is related to an issue with one of our external partners. We are awaiting updates on their end and will update here once this is resolved.

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