Outage in Returnflows
Degraded Performance
Resolved Minor
September 08, 2025 - Started 7 months ago
- Lasted about 18 hours
Incident Report
We are investigating reports of degraded performance experienced by users and admins in the Returnflows Admin App, as well as in the corresponding user flows.
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Latest Updates ( sorted recent to last )
MONITORING
7 months ago - at 09/08/2025 01:05PM
The issue caused by a third-party service has been fixed. We're monitoring performance.
IDENTIFIED
7 months ago - at 09/08/2025 12:44PM
Yet again, our third-party provider is experiencing issues, which is currently affecting our services. Some users may experience degraded performance. We will provide updates as soon as more information is available.
MONITORING
7 months ago - at 09/08/2025 12:35PM
The issue caused by a third-party service has been fixed. Maintance Mode has been reverted and we're monitoring performance across all userflows.
IDENTIFIED
7 months ago - at 09/08/2025 12:26PM
The issue has been traced to a third-party service. We will provide updates as soon as more information is available.
INVESTIGATING
7 months ago - at 09/08/2025 12:11PM
We have placed user flows and the Admin App in Maintenance Mode while we investigate the root cause of the issue.
INVESTIGATING
7 months ago - at 09/08/2025 12:08PM
We are receiving new reports of degraded performance in the Returnflows Admin App and are actively investigating the issue.
MONITORING
7 months ago - at 09/08/2025 12:00PM
The issue has been identified and a fix has been deployed. We are currently monitoring the situation.
INVESTIGATING
7 months ago - at 09/08/2025 11:58AM
We are investigating reports of degraded performance experienced by users and admins in the Returnflows Admin App, as well as in the corresponding user flows.
Latest Returnflows outages
GLS, Elevated Error Rates View - 2 days ago
We're experiencing issues - 13 days ago
Notice when handling returns through PeakWMS - 22 days ago
Issues with returns handling trough PeakWMS - 27 days ago
Missing tracking updates from GLS - about 2 months ago
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