SmartPack, Bug regarding cancelled/edited exchanges

SmartPack’s integration with Shopify currently has a bug in production affecting exchanges in the following scenarios: • Exchanges that are edited where the return contains an exchange both before and after edit • Exchanges that are cancelled and then recreated As a result, the exchange product(s) may incorrectly be marked as shipped and fulfilled in SmartPack, even though the items were never picked or packed. As a temporary workaround, we recommend adding the exchange product(s) directly to the order in SmartPack once the exchange is ready for shipment