Outage in Rev AI
Streaming API Fails for Multi-channel Streams
Resolved MinorIncident Report
Summary AI Generated
Rev AI's Streaming API experienced a 26-minute outage where multi-channel audio streams (stereo or more channels) failed to return transcriptions, while single-channel mono audio continued working normally. The team identified the root cause and deployed a fix to restore full functionality to the Streaming API.
We are currently investigating an issue where streaming transcription sessions using multi-channel audio (stereo or more channels) are failing to return transcriptions. Sessions using standard single-channel audio (mono PCM16 at 16kHz) are not affected. Our team has identified the root cause and a fix is in progress
Components affected
Rev AI Streaming APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 05/13/2026 10:19PM
This incident has been resolved.
INVESTIGATING
13 days ago - at 05/13/2026 09:54PM
We are currently investigating an issue where streaming transcription sessions using multi-channel audio (stereo or more channels) are failing to return transcriptions. Sessions using standard single-channel audio (mono PCM16 at 16kHz) are not affected. Our team has identified the root cause and a fix is in progress
Latest Rev AI outages
The API returns a 400 Bad Request response when the forced_alignment option is enabled. - about 1 month ago
Internal Connectivity Issues - almost 3 years ago
Internal DB connection issue - over 3 years ago
Increased Turn Around Time for Non-English Async Speech to Text API - over 3 years ago
Increase in Response Times from API - over 3 years ago
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