Outage in Rev AI
Internal DB connection issue
Resolved Minor
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Outage Details
Components affected
Rev AI Async API Rev AI Streaming API Rev AI RTMP Ingestion Rev AI Custom Vocabulary API Rev AI On-Prem Licensing Server Rev AI Topic Extraction API Rev AI Sentiment Analysis APILatest Updates ( sorted recent to last )
The event was momentary and lasted only for a small number of requests in a duration less than 30 seconds. It's unlikely that any customer has noticed a degradation in TaT for any service. Streaming API connections may have been terminated by the server or partial/final hypothesis delayed by up to a minute during the event. If users are following our guidance and buffering audio locally and attempting to reconnect to the server when a server side termination is initiated, impact to end users would have been minimal.
We are continuing to investigate the underlying cause to prevent any future disruptions such as these.
We are continuing to investigate this issue.
We are currently investigating this issue.
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