Outage in Rev AI
Delay in Asynchronous Speech-To-Text, Insights APIs and Streaming API results
Resolved Minor
August 16, 2022 - Started over 3 years ago
Official incident page
Official incident page
Incident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 08/17/2022 07:18PM
This incident has been resolved. We are following up with our hosting providers to reduce the likelihood of this occurrence again.
MONITORING
over 3 years ago - at 08/16/2022 11:50PM
Keeping the issue open for now as we continue to monitor, but most users should no longer be experiencing increased Streaming Speech-To-Text Partial and Final latency. We do observe occasional slow response times from AWS S3 and we have escalated with our hosting provider.
MONITORING
over 3 years ago - at 08/16/2022 10:51PM
We are continuing to monitor for any further issues.
MONITORING
over 3 years ago - at 08/16/2022 09:42PM
We are continuing to monitor for any further issues.
The Async API issues have resolved.
We are seeing an improvement on the Streaming API, but users may experience an increase in streaming transcript turn around times.
MONITORING
over 3 years ago - at 08/16/2022 08:53PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 3 years ago - at 08/16/2022 08:23PM
We are continuing to investigate this issue.
INVESTIGATING
over 3 years ago - at 08/16/2022 08:16PM
We are currently investigating this issue.
Latest Rev AI outages
Internal Connectivity Issues - almost 3 years ago
Internal DB connection issue - over 3 years ago
Increased Turn Around Time for Non-English Async Speech to Text API - over 3 years ago
Increase in Response Times from API - over 3 years ago
Increased number of 5xx responses and job failures to components - almost 4 years ago
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