PSA Web — Ticketing Module Degraded Performance

This incident has been resolved. The fix deployed earlier today has held through our monitoring window and the PSA Web ticketing module is fully operational. Thank you for your patience.

A fix for the degraded performance affecting the PSA Web ticketing module was deployed earlier today. Ticketing is now performing normally, and we are monitoring closely to confirm the issue is fully resolved. We will post a final update once stability is confirmed.

We have identified degraded performance affecting the ticketing module in PSA Web. Our team has isolated the issue and is actively working to resolve it while monitoring closely. We will post further updates as progress is made.