Degraded Billing Performance

This incident is resolved. We applied corrective changes to the billing infrastructure, and performance returned to normal. Billing operations have stayed stable through a full business-day cycle. Thank you for your patience.

We've taken corrective action on the affected resources and performance is improving. Metrics continue to recover and rise. Full recovery may take a few hours.

We are investigating reports of degraded performance affecting billing operations for a subset of customers. Affected customers may experience slower-than-normal processing and longer response times when running billing functions. Our team is actively investigating and working to restore normal performance. We will post an update as soon as we have more information.