Outage in Rev

Delay with Rev Live Captions joining Zoom Meetings

Resolved Minor

December 01, 2020 - Started over 5 years ago - Lasted over 1 year
Official incident page

Incident Report

We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users.

Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472.

This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

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Latest Updates ( sorted recent to last )

RESOLVED over 5 years ago - at 12/01/2020 08:01PM

This incident has been resolved.

MONITORING over 5 years ago - at 12/01/2020 05:13PM

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