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Outage in Revel

Telephony issues

Resolved Minor
September 24, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing issues with the telephony system while calling customer support and other departments. The issue is being investigated as we speak. Scope: inbound calls sometimes go silent, however, we will call you back right away if this happens.
Components affected
Revel Customer Support

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/24/2024 06:06PM

The issue was resolved.

IDENTIFIED over 1 year ago - at 09/24/2024 04:28PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 09/24/2024 04:09PM

The issue has been identified, and we are working on a solution.

INVESTIGATING over 1 year ago - at 09/24/2024 03:36PM

We are currently experiencing issues with the telephony system while calling customer support and other departments.
The issue is being investigated as we speak.
Scope: inbound calls sometimes go silent, however, we will call you back right away if this happens.

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