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Outage in Revel

Partial Support Call Line Outage

Resolved Major
March 23, 2025 - Started about 1 year ago - Lasted 36 minutes
Official incident page

Incident Report

We are aware of an issue with our phone system due to our third-party provider and are engaged in a resolution. In the interim please contact us via, email at support@revelsytems.com, or open a ticket via HelpSite support.revelsystems.com We appreciate your patience as we work to resolve this issue.
Components affected
Revel Customer Support

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/23/2025 06:18PM

This incident has been resolved phone and chat systems are back online, service is restored to normal.

IDENTIFIED about 1 year ago - at 03/23/2025 06:06PM

The issue has been identified

INVESTIGATING about 1 year ago - at 03/23/2025 05:46PM

We are aware of an issue with our phone system due to our third-party provider and are engaged in a resolution. In the interim please contact us via, email at support@revelsytems.com, or open a ticket via HelpSite support.revelsystems.com
We appreciate your patience as we work to resolve this issue.

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