Outage in Revel

Telephony issues

Resolved Minor

April 24, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

Currently, the Revel support phone numbers are experiencing an issue. We are investigating and will have an update soon. In the meantime, if your request is with the Customer support departments of Revel please reach out via email and we will respond as soon as possible. You can submit a ticket here: https://support.revelsystems.com/s/contactsupport

Components affected

Revel Customer Support

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 04/24/2025 03:12PM

The incident has been resolved.

MONITORING 10 months ago - at 04/24/2025 02:40PM

The issues have been resolved. We are actively monitoring the situation, and all phone numbers are operational.

IDENTIFIED 10 months ago - at 04/24/2025 02:28PM

We have identified the issue and are working on a fix.

In the meantime, please use this number to reach out: +1 415 744 1433

Otherwise, you can also reach out using the chat functionality: https://support.revelsystems.com/s/contactsupport

INVESTIGATING 10 months ago - at 04/24/2025 01:42PM

Currently, the Revel support phone numbers are experiencing an issue.
We are investigating and will have an update soon.
In the meantime, if your request is with the Customer support departments of Revel please reach out via email and we will respond as soon as possible.
You can submit a ticket here: https://support.revelsystems.com/s/contactsupport

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