Outage in Revel

Telephony issues

Resolved Major
June 26, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Currently, our telephony system is experiencing issues, and the phone lines are not available. Please reach out via email: support@revelsystems.com in the meantime. Or chat via: https://support.revelsystems.com/s/ We will update you once it is fixed.
Components affected
Revel Customer Support
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/26/2025 04:15PM

The incident has been resolved, and all functionality has been restored.

IDENTIFIED about 1 month ago - at 06/26/2025 02:17PM

The cause of the issue has been identified, and we are working on a solution.
In the meantime, please use this phone number to reach out to our customer service teams: +1 (484) 960-3416

INVESTIGATING about 1 month ago - at 06/26/2025 02:06PM

Currently, our telephony system is experiencing issues, and the phone lines are not available.
Please reach out via email: support@revelsystems.com in the meantime.
Or chat via: https://support.revelsystems.com/s/

We will update you once it is fixed.

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