Outage in Revel

Delay in Revel Advantage XT Statements (July)

Resolved Minor
August 07, 2025 - Started 27 days ago - Lasted 19 days
Official incident page

Need to monitor Revel outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Revel, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing a technical issue affecting the generation of July statements for Revel Advantage XT. As a result, merchant statements are temporarily unavailable in the Management Console. Our engineering teams are actively investigating and working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to restore full functionality.
Components affected
Revel Advantage Merchant Portal
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 08/26/2025 05:54PM

The incident has been resolved. Merchant statements are available to be downloaded again.

MONITORING 10 days ago - at 08/24/2025 04:38PM

A fix has been applied and July invoices should appear under "Payments" tab on Management console. We are closely monitoring results.

INVESTIGATING 27 days ago - at 08/07/2025 08:35PM

We are currently experiencing a technical issue affecting the generation of July statements for Revel Advantage XT. As a result, merchant statements are temporarily unavailable in the Management Console.
Our engineering teams are actively investigating and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and appreciate your patience while we work to restore full functionality.

Latest Revel outages

Telephony issues - 15 days ago
Telephony issues - 2 months ago
Loyalty outage - 3 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook