Outage in Revel

Delay in Revel Advantage XT Statements (July)

Resolved Minor
August 07, 2025 - Started 4 months ago - Lasted 19 days
Official incident page

Incident Report

We are currently experiencing a technical issue affecting the generation of July statements for Revel Advantage XT. As a result, merchant statements are temporarily unavailable in the Management Console. Our engineering teams are actively investigating and working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to restore full functionality.
Components affected
Revel Advantage Merchant Portal

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/26/2025 05:54PM

The incident has been resolved. Merchant statements are available to be downloaded again.

MONITORING 3 months ago - at 08/24/2025 04:38PM

A fix has been applied and July invoices should appear under "Payments" tab on Management console. We are closely monitoring results.

INVESTIGATING 4 months ago - at 08/07/2025 08:35PM

We are currently experiencing a technical issue affecting the generation of July statements for Revel Advantage XT. As a result, merchant statements are temporarily unavailable in the Management Console.
Our engineering teams are actively investigating and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and appreciate your patience while we work to restore full functionality.

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