Outage in Revel

RA XT September 3rd Payout Delay

Resolved Minor
September 05, 2025 - Started 2 days ago - Lasted 2 days
Official incident page

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Outage Details

We are investigating a deposit delay that is impacting RA XT merchants. Payouts failed to generate on time, deposits for September 3rd sales are affected and are experiencing a delay.
Components affected
Revel Advantage Merchant Portal
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 09/07/2025 03:35PM

This incident has been resolved. Funds were processed and were sent on Friday afternoon.

IDENTIFIED 2 days ago - at 09/05/2025 04:30PM

We have identified an issue with issuing Revel Advantage XT deposits that may affect some merchants. Payouts for September 3rd will be issued this afternoon instead of the morning. We sincerely apologize for the inconvenience.

INVESTIGATING 2 days ago - at 09/05/2025 01:38PM

We are investigating a deposit delay that is impacting RA XT merchants. Payouts failed to generate on time, deposits for September 3rd sales are affected and are experiencing a delay.

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