Outage in Revenera System Dashboard

Product and License Center Access Issue

Resolved Major
May 02, 2023 - Started over 1 year ago - Lasted 3 days
Official incident page

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Outage Details

We are experiencing access issues with the Product and License Center (PLC). Users attempting to access the PLC may observe an error or may be sent back to the community, preventing users from being able to download their product. We are actively working to restore access to the PLC and will provide updates as they are available.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/05/2023 04:55PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/02/2023 05:40PM

A fix has been implemented and access to the Product and License Center (PLC) has been restored. We continue to monitor for any further issues. If you encounter issues accessing the Product and License Center, please contact the Revenera Technical Support team.

INVESTIGATING over 1 year ago - at 05/02/2023 03:07PM

We are experiencing access issues with the Product and License Center (PLC). Users attempting to access the PLC may observe an error or may be sent back to the community, preventing users from being able to download their product. We are actively working to restore access to the PLC and will provide updates as they are available.

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