Outage in Revenera System Dashboard

Intermittent Connectivity to FlexNet Operations Cloud EU servers

Resolved Major
March 17, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating intermittent connectivity to FlexNet Operations Cloud EU servers. This is affecting production EU1 and EU2 and UAT EU1. We will update as soon as we have more information available.
Components affected
Revenera System Dashboard FlexNet Operations Cloud Device Activation Service UAT AWS Europe Revenera System Dashboard FlexNet Operations Cloud Licensing Service UAT AWS Europe Revenera System Dashboard FlexNet Operations ALM Producer Portal AWS Europe Revenera System Dashboard FlexNet Operations Cloud Device Activation Service AWS Europe Revenera System Dashboard FlexNet Operations Cloud Licensing Service AWS Europe Revenera System Dashboard FlexNet Operations ALM Producer Portal UAT AWS Europe Revenera System Dashboard FlexNet Operations ALM End User Portal UAT AWS Europe Revenera System Dashboard FlexNet Operations ALM End User Portal AWS Europe
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/19/2025 03:44AM

This incident has been resolved.

MONITORING about 1 month ago - at 03/17/2025 10:39PM

We believe we have now resolved the problems with the FlexNet Operations EU systems. Both Production and UAT sites are now available and we are monitoring to ensure there is no recurrence of the problem.

INVESTIGATING about 1 month ago - at 03/17/2025 10:28PM

The problem has changed to an unscheduled outage for the FlexNet Operations Cloud EU servers. We are working with our service provider to troubleshoot and resolved the problem.

INVESTIGATING about 1 month ago - at 03/17/2025 09:57PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/17/2025 09:56PM

We are continuing to investigate the problem and also found FlexNet Operations EU2 UAT systems are also include. We will continue to update as information becomes available.

INVESTIGATING about 1 month ago - at 03/17/2025 09:47PM

We are currently investigating intermittent connectivity to FlexNet Operations Cloud EU servers. This is affecting production EU1 and EU2 and UAT EU1. We will update as soon as we have more information available.

Latest Revenera System Dashboard outages

FlexNet Operations ALM PROD: License generator service down - 6 days ago
FlexNet Operations LLM UAT: Unexpected Service Disruption - 15 days ago
FlexNet Operations LLM UAT: Issues creating Cloud License Servers - about 2 months ago
FlexNet Operations Reporter: Unscheduled outage - 3 months ago
Incident: FNO services Down - 3 months ago

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