Outage in Revenera System Dashboard
Revenera Community - Emails sent to support failing
Resolved MinorIncident Report
Emails sent to Revenera Support using the support@revenera.com email address are bouncing and not getting through to Revenera. The relevant technical team has been engaged and is investigating.
At this time, please use the Support case portal available at https://community.revenera.com/s/support-hub for creating and updating cases instead of sending email.
Components affected
Revenera System Dashboard Revenera CommunityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/14/2025 12:40PM
This incident has been resolved.
IDENTIFIED
12 months ago - at 05/14/2025 06:33AM
Our teams have successfully reproduced the issue and identified a configuration problem as the root cause. They are actively working on a fix and will provide further updates as they become available.
INVESTIGATING
12 months ago - at 05/14/2025 06:24AM
Emails sent to Revenera Support using the support@revenera.com email address are bouncing and not getting through to Revenera. The relevant technical team has been engaged and is investigating.
At this time, please use the Support case portal available at https://community.revenera.com/s/support-hub for creating and updating cases instead of sending email.
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