Outage in Revenera System Dashboard
FlexNet Operations ALM 2025.05 Release Reverted in Production (NAM2) Environment
Resolved Minor
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Outage Details
Please note: The following notice is applicable only for those tenants who are on the FlexNet Operations ALM Production (NAM2) environment.
All other FlexNet Operations ALM Production (NAM/EU) and FlexNet Operations LLM Production environments are not impacted by this issue and can disregard this notice. The unaffected environments remain on the 2025.05 release.
We've identified an issue in the FlexNet Operations ALM Production (NAM2) environment and have reverted the FlexNet Operations ALM 2025.05 release for that environment.
The team is actively working to resolve the issue and will redeploy the FlexNet Operations ALM 2025.05 release to the Production (NAM2) environment once the fix has been validated. We will share the updated FlexNet Operations ALM 2025.05 release date for Production (NAM2) as soon as it is finalized.
If you have any questions, please contact Revenera Technical Support for assistance.
Components affected
Revenera System Dashboard FlexNet Operations ALM/LLM Cloud Device Activation Service Revenera System Dashboard FlexNet Operations ALM Producer Portal Revenera System Dashboard FlexNet Operations ALM End User PortalLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/15/2025 05:05PM
We’ve identified and resolved the issue that resulted in rolling back the FlexNet Operations 2025.05 release. The fix was validated, and the FlexNet Operations 2025.05 release was redeployed to the Production (NAM2) environment. We’ll continue to monitor the environment to ensure no further issues occur.
IDENTIFIED
about 1 month ago - at 05/14/2025 06:14PM
Please note: The following notice is applicable only for those tenants who are on the FlexNet Operations ALM Production (NAM2) environment.
All other FlexNet Operations ALM Production (NAM/EU) and FlexNet Operations LLM Production environments are not impacted by this issue and can disregard this notice. The unaffected environments remain on the 2025.05 release.
We've identified an issue in the FlexNet Operations ALM Production (NAM2) environment and have reverted the FlexNet Operations ALM 2025.05 release for that environment.
The team is actively working to resolve the issue and will redeploy the FlexNet Operations ALM 2025.05 release to the Production (NAM2) environment once the fix has been validated. We will share the updated FlexNet Operations ALM 2025.05 release date for Production (NAM2) as soon as it is finalized.
If you have any questions, please contact Revenera Technical Support for assistance.
Latest Revenera System Dashboard outages
Revenera Documentation Unavailable - 12 days ago
Revenera Community - Emails sent to support failing - about 1 month ago
FlexNet Operations ALM PROD: License generator service down - 2 months ago
FlexNet Operations LLM UAT: Unexpected Service Disruption - 2 months ago
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