FlexNet Operations LLM Outage in UAT and PCS NAM

Our monitoring shows the FlexNet Operations LLM application in UAT and PCS environments continues to operate as expected. We are marking this incident as resolved.

We've identified and implemented a fix in FlexNet Operations LLM PCS environments and services have been restored. We are continuing to monitor our systems to ensure no further issues occur.

Our team has identified the cause of the issue and the potential solution for the FlexNet Operations LLM UAT environment.
We are continuing our investigation in identifying and restoring services in the FlexNet Operations LLM Production Copy Service (PCS) environment.

The issues are also being observed in the FlexNet Operations Cloud LLM application running in Production Copy Service (PCS) environments.

We are experiencing issues with the FlexNet Operations Cloud LLM application in the UAT environment in the NAM region. Our teams are diligently working to restore full functionality as quickly as possible. We will continue to share status updates as new information becomes available.