Performance Degradation Affecting List Entitlements Page in the FlexNet Operations ALM Production (NAM2) Environment

Since the previous update, the system has operated without further issues. We are closing this incident as resolved.

A fix has been implemented and initial results indicate that the issue has been addressed. We are actively monitoring the system to confirm that functionality is operating as expected.

We are addressing this issue with the highest priority. We appreciate your continued patience and will share further updates as soon as we have more information.

We are continuing to work on a fix for this issue.

Our team has identified the cause of the issue and a potential solution. We are working to deploy and validate the fix in the affected environments. We will update the status based on the results.

We are currently experiencing an issue with the FlexNet Operations Cloud ALM application in the Production NAM2 environment. The problem is preventing the List Entitlements page from loading in the FlexNet Operations ALM Producer Portal.

Our teams are diligently working to restore full functionality as quickly as possible. We will continue to share status updates as new information becomes available.