Outage in Revenera System Dashboard

Intermittent Issues on FlexNet Operations ALM

Resolved Minor
November 20, 2025 - Started 24 days ago - Lasted 2 days
Official incident page

Incident Report

We are currently experiencing intermittent disruptions impacting FlexNet Operations functionalities, resulting in 502 Bad Gateway errors. Our engineering teams are actively investigating this issue with the highest priority and will provide timely updates as progress is made.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 11/22/2025 05:32PM

This incident has been resolved.

MONITORING 23 days ago - at 11/21/2025 12:58PM

The issue has been fixed, and we will continue monitoring for the next 24 hours.

MONITORING 23 days ago - at 11/21/2025 09:46AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 23 days ago - at 11/21/2025 09:36AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 23 days ago - at 11/21/2025 07:28AM

The intensity and duration of intermittent issues have been reducing significantly over time. We are working with our cloud vendor to identify the root cause.

INVESTIGATING 23 days ago - at 11/21/2025 04:45AM

Our team is diligently exploring alternative solutions and will provide updates as soon as they become available. We appreciate your patience and understanding as we work to stabilize the affected environments.

INVESTIGATING 24 days ago - at 11/20/2025 07:48PM

We’ve identified that the recent fix did not fully resolve the issue. Our team is actively investigating alternative solutions and will share updates as soon as possible. Thank you for your patience and understanding as we work to stabilize the affected environments.

IDENTIFIED 24 days ago - at 11/20/2025 03:52PM

We have identified the cause of the issue and a potential solution. We are working to deploy and validate the fix in the affected environments. We will update the status based on the results.

INVESTIGATING 24 days ago - at 11/20/2025 03:31PM

We are continuing to investigate the underlying cause. We remain focused on achieving full resolution. We will provide further updates as soon as new details become available.

INVESTIGATING 24 days ago - at 11/20/2025 02:43PM

We are continuing to investigate the underlying cause. We remain focused on achieving full resolution. We will provide further updates as soon as new details become available.

INVESTIGATING 24 days ago - at 11/20/2025 02:12PM

We are continuing to investigate the underlying cause. We remain focused on achieving full resolution. We will provide further updates as soon as new details become available.

INVESTIGATING 24 days ago - at 11/20/2025 01:31PM

We are continuing to investigate the underlying cause. We remain focused on achieving full resolution. We will provide further updates as soon as new details become available.

INVESTIGATING 24 days ago - at 11/20/2025 11:34AM

We are continuing to investigate the cause of the issue and will keep you informed as we make progress toward full resolution.

INVESTIGATING 24 days ago - at 11/20/2025 09:18AM

We are currently experiencing intermittent disruptions impacting FlexNet Operations functionalities, resulting in 502 Bad Gateway errors. Our engineering teams are actively investigating this issue with the highest priority and will provide timely updates as progress is made.

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