Outage in Revenera System Dashboard

FlexNet Operations Data Access API Service Unavailable

Resolved Minor
November 27, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

The FlexNet Operations Data Access API service are currently unavailable. We are investigating the problem and working to restore the service.
Components affected
Revenera System Dashboard FlexNet Operations ALM Producer Portal Revenera System Dashboard FlexNet Operations ALM Producer Portal AWS North America Revenera System Dashboard FlexNet Operations ALM Producer Portal AWS Europe

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/27/2025 02:57AM

Our monitoring has not found any problems and the FlexNet Operations Data access APIs are working normally. We consider the issue resolved.

MONITORING 3 days ago - at 11/27/2025 01:59AM

We have identified a fix and restored the Data Access API service. We are monitoring the service to ensure it remains available.

INVESTIGATING 3 days ago - at 11/27/2025 01:56AM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 11/27/2025 01:42AM

The FlexNet Operations Data Access API service are currently unavailable. We are investigating the problem and working to restore the service.

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