Outage in Revenera System Dashboard

FlexNet Operations Cloud ALM and CLS Performance Degraded in Production NAM Envionments

Resolved Major

January 22, 2026 - Started 23 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are experiencing issues with the FlexNet Operations Cloud ALM application and FlexNet Operations ALM/LLM Cloud Licensing Service. Our teams are diligently working to restore full functionality as quickly as possible. We will continue to share status updates as new information becomes available.

Components affected

Revenera System Dashboard FlexNet Operations ALM Producer Portal Revenera System Dashboard FlexNet Operations ALM Producer Portal AWS North America Revenera System Dashboard FlexNet Operations Cloud Licensing Service AWS North America

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Latest Updates ( sorted recent to last )

RESOLVED 23 days ago - at 01/22/2026 11:51PM

Our monitoring confirms that the service is operating as normal. We are marking this incident as resolved.

MONITORING 23 days ago - at 01/22/2026 07:57PM

A fix has been implemented, and we’ve verified the service is fully restored. We will continue to monitor the service to ensure ongoing stability.

IDENTIFIED 23 days ago - at 01/22/2026 07:45PM

Our team has identified the cause of the issue and the potential solution. We are working to deploy and validate the fix in the affected environments. We will update the status based on the results.

INVESTIGATING 23 days ago - at 01/22/2026 07:11PM

We are continuing to investigate this issue.

INVESTIGATING 23 days ago - at 01/22/2026 06:35PM

We are experiencing issues with the FlexNet Operations Cloud ALM application and FlexNet Operations ALM/LLM Cloud Licensing Service.

Our teams are diligently working to restore full functionality as quickly as possible. We will continue to share status updates as new information becomes available.

Latest Revenera System Dashboard outages

Performance Degradation Affecting Revenera Usage Intelligence - about 1 month ago

Email Delivery Issues in FlexNet Operations ALM/LLM in Production (NAM) - 2 months ago

FlexNet Operations Data Access API Service Unavailable - 3 months ago

Intermittent Issues on FlexNet Operations ALM - 3 months ago

Performance Degradation Affecting List Entitlements Page in the FlexNet Operations ALM Production (NAM2) Environment - 3 months ago

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