Outage in Revenera System Dashboard

FlexNet Operations ALM/LLM Device Activation Service in Production NAM 2

Resolved Major

March 23, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing issues with the FlexNet Operations Cloud ALM/LLM Device Activation Service in the Production environments NAM2. Functionality impacted by this outage includes, but may not be limited to, the following: -Device creation and activation -View device or device related details -Device lifecycle activities Our teams are diligently working to restore full functionality as quickly as possible. We will continue to share status updates as new information becomes available.

Components affected

Revenera System Dashboard FlexNet Operations ALM/LLM Cloud Device Activation Service

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/23/2026 09:16PM

Our monitoring confirms that the service is operating as normal. We are marking this incident as resolved.

MONITORING about 1 month ago - at 03/23/2026 06:49PM

Our team has identified the cause of the issue and a fix has been implemented. We have verified the service is fully restored. We will continue to monitor the service to ensure ongoing stability.

INVESTIGATING about 1 month ago - at 03/23/2026 06:09PM

We are experiencing issues with the FlexNet Operations Cloud ALM/LLM Device Activation Service in the Production environments NAM2.
Functionality impacted by this outage includes, but may not be limited to, the following:

-Device creation and activation
-View device or device related details
-Device lifecycle activities

Our teams are diligently working to restore full functionality as quickly as possible. We will continue to share status updates as new information becomes available.

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