Outage in Revenera System Dashboard
LLM and ALM/ESD Issues in Production (NAM) Environments
Major
September 16, 2026 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
We are currently experiencing an issue with LLM and ALM-ESD in the Production (NAM) environments.
Functionality impacted by this issue may include, but is not limited to, the following:
-LLM License Activation and file downloads
-ALM ESD file downloads
Our teams are actively working to restore full functionality as quickly as possible. We will continue to share updates as more information becomes available.
Components affected
Revenera System Dashboard FlexNet Operations LLM Production End User Portal Revenera System Dashboard FlexNet Operations ALM End User Portal AWS North America Revenera System Dashboard FlexNet Operations ALM End User PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 3 hours ago - at 09/16/2026 10:32PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 4 hours ago - at 09/16/2026 09:59PM
We are currently experiencing an issue with LLM and ALM-ESD in the Production (NAM) environments.
Functionality impacted by this issue may include, but is not limited to, the following:
-LLM License Activation and file downloads
-ALM ESD file downloads
Our teams are actively working to restore full functionality as quickly as possible. We will continue to share updates as more information becomes available.
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