Outage in RevenueCat

Last Seen Data Missing

Resolved Minor
December 02, 2024 - Started 7 months ago - Lasted about 7 hours
Official incident page

Need to monitor RevenueCat outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including RevenueCat, and never miss an outage again.
Start Free Trial

Outage Details

Last seen data (last seen time, last seen country, last seen platform, etc) is missing from roughly 11/28 until now in charts, overview tiles, and customer lists. We have identified the problem and the data is catching up. This incident will be closed out once everything is caught up.
Components affected
RevenueCat Web Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 12/02/2024 02:23PM

This issue is fully resolved now.

MONITORING 7 months ago - at 12/02/2024 12:17PM

Everything except experiments results has caught up.

We have also updated our monitoring to address this blind spot to ensure similar issues do not happen again in the future.

This incident will be closed out once experiments results have caught up.

MONITORING 7 months ago - at 12/02/2024 07:59AM

Last seen data (last seen time, last seen country, last seen platform, etc) is missing from roughly 11/28 until now in charts, overview tiles, and customer lists.

We have identified the problem and the data is catching up. This incident will be closed out once everything is caught up.

Latest RevenueCat outages

Elevated rate of errors in API - 19 days ago
Elevated error rate from Apple Servers - 21 days ago
Collaborator invite links do not work - 24 days ago
Increased Latency in Integration Event Delivery - 25 days ago
Elevated error rate - 26 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook