Outage in RevenueCat

Last Seen Data Missing

Resolved Minor

December 02, 2024 - Started about 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

Last seen data (last seen time, last seen country, last seen platform, etc) is missing from roughly 11/28 until now in charts, overview tiles, and customer lists. We have identified the problem and the data is catching up. This incident will be closed out once everything is caught up.

Components affected

RevenueCat Web Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 12/02/2024 02:23PM

This issue is fully resolved now.

MONITORING about 1 year ago - at 12/02/2024 12:17PM

Everything except experiments results has caught up.

We have also updated our monitoring to address this blind spot to ensure similar issues do not happen again in the future.

This incident will be closed out once experiments results have caught up.

MONITORING about 1 year ago - at 12/02/2024 07:59AM

Last seen data (last seen time, last seen country, last seen platform, etc) is missing from roughly 11/28 until now in charts, overview tiles, and customer lists.

We have identified the problem and the data is catching up. This incident will be closed out once everything is caught up.

Latest RevenueCat outages

Error spike in API - 7 days ago

Delayed Data in Charts, Experiments, Data Exports and Customer Lists - about 1 month ago

Revenuecat Companion App push notification issues - 3 months ago

Real-time Charts (beta): Active Customers chart and Overview dashboard have delayed data - 3 months ago

API partial outage, Scheduled Data Exports and Dashboard is down - 3 months ago

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