Outage in RevenueCat

Real-time Charts (beta): Active Customers chart and Overview dashboard have delayed data

Resolved Minor
November 03, 2025 - Started 1 day ago - Lasted 1 day
Official incident page

Incident Report

We’re currently experiencing a delay in data updates for the Active Customers chart and the Overview dashboard. Our team is actively working to bring the data up to date.
Components affected
RevenueCat Web Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 11/04/2025 10:53PM

We have finished processing the data backlog. Real-time charts now show up-to-date information in the Active Customers chart and the Overview panel.

MONITORING 1 day ago - at 11/03/2025 08:12PM

We have identified the root cause of the issue and are processing the backlog of data. The Active Customers charts (currently in beta) and Overview panel will start showing up-to-date information within 24 hours.

IDENTIFIED 1 day ago - at 11/03/2025 05:12PM

We’re currently experiencing a delay in data updates for the Active Customers chart and the Overview dashboard. Our team is actively working to bring the data up to date.

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