Outage in RevenueCat

Dashboard data delayed

Resolved Minor

December 11, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue with our data pipelines. Charts, subscriber lists, scheduled data exports, and other dashboard features may be showing data that is more stale than usual. This doesn't impact the RevenueCat SDK and other non-dashboard features.

Components affected

RevenueCat Web Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 12/11/2024 05:09AM

All Overview metrics have been updated, along with the corresponding "last updated" tooltips. Thanks for your patience in the meantime!

IDENTIFIED about 1 year ago - at 12/11/2024 04:47AM

We've identified the issue, and it is not affecting any metrics being provided on the dashboard. All metrics are up to date. The issue only affects the "last updated" tooltips provided on Overview and Charts. We'll update the incident once the "last updated" values have been fixed.

INVESTIGATING about 1 year ago - at 12/11/2024 04:21AM

We are currently investigating an issue with our data pipelines. Charts, subscriber lists, scheduled data exports, and other dashboard features may be showing data that is more stale than usual.

This doesn't impact the RevenueCat SDK and other non-dashboard features.

Latest RevenueCat outages

Error spike in API - 7 days ago

Delayed Data in Charts, Experiments, Data Exports and Customer Lists - about 1 month ago

Revenuecat Companion App push notification issues - 3 months ago

Real-time Charts (beta): Active Customers chart and Overview dashboard have delayed data - 3 months ago

API partial outage, Scheduled Data Exports and Dashboard is down - 3 months ago

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