Outage in RevenueCat

Elevated Apple API Errors

Resolved Major
December 12, 2024 - Started 9 days ago - Lasted 43 minutes
Official incident page

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Outage Details

We're investigating an increase in errors from Apple's API.
Components affected
RevenueCat Apple Receipt Server
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/12/2024 10:01PM

Incident is resolved, Apple downstream error rates are back to normal and we're investigating failures in our mitigation attemps.

IDENTIFIED 9 days ago - at 12/12/2024 09:35PM

Apple's StoreKit 2 APIs are returning 5xx errors about 60% of the time, we've enabled RC Fortress:tm: so any purchases that do go through with Apple will process, however we are seeing issues on the purchasing side between the device and Apple that may depress purchase rates as well.

INVESTIGATING 9 days ago - at 12/12/2024 09:23PM

We're investigating an increase in errors from Apple's API.

Latest RevenueCat outages

Elevated Error Rates - 9 days ago
Dashboard data delayed - 11 days ago
Last Seen Data Missing - 20 days ago

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