Outage in RevenueCat

Increased Apple App Store API Error Rates

Resolved Minor
October 08, 2025 - Started 25 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are seeing an increase in 500 error responses from Apple's App Store server APIs. To prevent this from impacting customers, we have enabled an outage mode that grants a temporary short-lived entitlement when a purchase is unable to be validated due to a 500 error from Apple. Once the error rate returns to normal, we'll disable the outage mode mitigation.
Components affected
RevenueCat Apple Receipt Server

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 10/08/2025 01:22PM

We haven't seen any errors for about two hours now. All the impacted receipts have been replayed so there is no customer impact.

MONITORING 25 days ago - at 10/08/2025 07:52AM

We are continuing to monitor for any further issues.

MONITORING 25 days ago - at 10/08/2025 07:52AM

We are seeing an increase in 500 error responses from Apple's App Store server APIs. To prevent this from impacting customers, we have enabled an outage mode that grants a temporary short-lived entitlement when a purchase is unable to be validated due to a 500 error from Apple.

Once the error rate returns to normal, we'll disable the outage mode mitigation.

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