Outage in RevenueCat

Dashboard: Charts V3 Beta availability issues

Resolved Minor

February 19, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue with the Charts V3 Beta not showing data. Workaround: Disable Charts V3 via the switch (top right) in the dashboard.

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Latest Updates ( sorted recent to last )

RESOLVED about 24 hours ago - at 02/19/2026 05:23AM

Charts V3 Beta is now available again for all users. The underlying infrastructure issue has been resolved. Data processing jobs are still being re-enabled and any data gaps will be backfilled automatically.

MONITORING 1 day ago - at 02/19/2026 05:08AM

The underlying infrastructure issue has been resolved. We are gradually re-enabling services and monitoring for stability. Charts V3 Beta remains disabled as a precaution and will be re-enabled once we confirm full stability.

IDENTIFIED 1 day ago - at 02/19/2026 04:34AM

* Charts V3 Beta is currently disabled for all users.
* We have repaired the underlying problem, but we have to apply further fixes to prevent the issue from re-triggering.

IDENTIFIED 1 day ago - at 02/19/2026 03:00AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 02/19/2026 02:48AM

We are currently investigating an issue with the Charts V3 Beta not showing data.
Workaround: Disable Charts V3 via the switch (top right) in the dashboard.

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