Outage in RevenueCat
ARR/MRR charts are incorrect for some users
Resolved MinorIncident Report
Summary AI Generated
RevenueCat experienced an issue where ARR/MRR charts displayed inflated numbers for Play Store products with two introductory offers in Charts v3. The problem specifically affected revenue reporting accuracy for affected users' analytics dashboards. The issue was resolved after 5.8 hours with a fix deployment and backfilling of the affected chart data.
We have identified a problem affecting the Play Store which results in inflated MRR/ARR numbers for Charts v3. We have identified the problem and we are working on a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 03/31/2026 03:44PM
This incident has been resolved.
IDENTIFIED
1 day ago - at 03/31/2026 12:42PM
We have found that the issue only affects charts for Play Store products that have two introductory offers. We are currently testing our fix before the final deployment and backfilling of the affected charts.
IDENTIFIED
1 day ago - at 03/31/2026 09:59AM
We have identified a problem affecting the Play Store which results in inflated MRR/ARR numbers for Charts v3. We have identified the problem and we are working on a fix.
Latest RevenueCat outages
Dashboard: Charts V3 Beta availability issues - about 1 month ago
Increased error rate on our API - about 2 months ago
Experiments data delayed - about 2 months ago
Delayed experiment results - about 2 months ago
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