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Outage in RevenueCat

Collaborator invite links do not work

Resolved Major
June 13, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're aware of an issue that inviting collaborators does not work if the collaborator is not already logged into a RevenueCat session in their browser. We're investigating and will have more updates to share soon.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/13/2025 11:19PM

We have confirmed that the fix works. Collaborators can now accept invitations through collaborator links even if they are not signed into the RevenueCat dashboard beforehand. If you notice any issues, please reach out to support@revenuecat.com.

MONITORING 10 months ago - at 06/13/2025 11:12PM

We deployed a fix. We are monitoring for any further issues.

IDENTIFIED 10 months ago - at 06/13/2025 10:56PM

We are still working on a fix.

IDENTIFIED 10 months ago - at 06/13/2025 10:22PM

We've identified the issue and are working on a fix.

INVESTIGATING 10 months ago - at 06/13/2025 09:41PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 06/13/2025 09:37PM

We're aware of an issue that inviting collaborators does not work if the collaborator is not already logged into a RevenueCat session in their browser. We're investigating and will have more updates to share soon.

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