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Outage in RevenueCat

Small sample of delayed or Inaccurate Data in Charts, Experiments, and Data Exports for ~.2% of developers

Resolved Minor
January 24, 2026 - Started 3 months ago - Lasted about 14 hours
Official incident page

Incident Report

We are investigating an issue affecting our analytics pipeline that is causing delayed or inaccurate data in Charts, Experiments, and Scheduled Data Exports. Deleted records are not being properly removed from these products. We are actively working to identify the root cause and will provide an update once we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/24/2026 10:49PM

This incident has been resolved.

MONITORING 3 months ago - at 01/24/2026 01:13PM

We have resolved an issue that was preventing some deleted records from syncing to Charts, Experiments, and Scheduled Data Exports. The fix has been deployed and data is now flowing correctly. The vast majority of customers were not impacted. We are continuing to monitor the systems

MONITORING 3 months ago - at 01/24/2026 09:40AM

We have identified and fixed the issue preventing deleted records from syncing to our analytics products. Deletes are now flowing correctly. We are processing a backlog of data to ensure Charts, Experiments, and Scheduled Data Exports reflect accurate information.

IDENTIFIED 3 months ago - at 01/24/2026 08:31AM

We have identified the root cause of the issue affecting Charts, Experiments, and Scheduled Data Exports. A recent configuration change was preventing deleted records from being synced correctly. We are now deploying a fix and will continue to monitor the systems.

INVESTIGATING 3 months ago - at 01/24/2026 08:24AM

We are investigating an issue affecting our analytics pipeline that is causing delayed or inaccurate data in Charts, Experiments, and Scheduled Data Exports. Deleted records are not being properly removed from these products. We are actively working to identify the root cause and will provide an update once we have more information.

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