Outage in RevenueCat
Newly created apps error with "The key is not valid or is not compatible with the Bundle ID of your app"
Resolved MinorIncident Report
Summary AI Generated
A bug in Apple's App Store Server API caused it to reject Bundle IDs registered on or after July 24, returning 401 errors and triggering false "Credentials need attention" warnings in RevenueCat for newly created apps. The issue originated entirely on Apple's side, with no action from affected developers able to resolve it; only existing apps were unaffected. Apple resolved the issue after approximately 92 hours, with key validation confirmed working again on July 31.
Developers setting up a newly created app may see "Credentials need attention" for their In App Purchase key. This is caused by Apple's App Store Server API rejecting recently registered Bundle IDs. Existing apps are unaffected, and we have reported it to Apple.
Regenerating the key does not resolve it.
Components affected
RevenueCat Apple Receipt ServerTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 07/31/2026 06:30AM
The issue appears to have been resolved on Apple's side. We're seeing keys being correctly validated now.
IDENTIFIED
2 days ago - at 07/29/2026 09:18AM
We're awaiting a fix from Apple.
Apple’s App Store Server API returns a 401 for Bundle IDs registered on or after 24 July. The same key works against older Bundle IDs in the same account, and we have reproduced this directly against Apple’s API. The failure happens before any RevenueCat logic.
For affected apps, the “Credentials need attention” warning is not accurate. Your key is almost certainly correct. Regenerating the key, re registering the Bundle ID or recreating the app will not resolve it.
We have reported the issue to Apple and will continue to assist Apple in resolving it.
INVESTIGATING
4 days ago - at 07/27/2026 10:14AM
Developers setting up a newly created app may see "Credentials need attention" for their In App Purchase key. This is caused by Apple's App Store Server API rejecting recently registered Bundle IDs. Existing apps are unaffected, and we have reported it to Apple.
Regenerating the key does not resolve it.
Latest RevenueCat outages
Problems connecting to Apple services - 5 days ago
Apple Store Kit 2 elevated error rates - 5 days ago
App Store Connect degraded performance - 15 days ago
Some users unable to login via single-sign-on (SSO) - 15 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
