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Outage in RevenueCat

Apple partial outage for App Store Server API - Sandbox

Resolved Major
October 21, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Apple's sandbox environment experienced a major outage from approximately 06:00 UTC, causing most test purchases and restores to fail validation across iOS, macOS, and other Apple platforms, meaning sandbox entitlements were not being unlocked. Only the Apple Sandbox Receipt Server was affected; production purchases with real money remained fully operational. The incident lasted roughly 3.4 hours and was resolved at 16:12 UTC when Apple's Sandbox App Store API resumed processing requests normally.

We are seeing elevated errors when validating purchases made in Apple's sandbox environment, including TestFlight builds. Since about 06:00 UTC, most sandbox purchases and restores on iOS, macOS, and other Apple platforms are failing to validate, so test purchases may not unlock entitlements. Purchases made with real money in production apps are not affected.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/21/2026 04:12PM

The incident has been resolved. Apple Sandbox App Store API is correctly processing requests.

INVESTIGATING 2 days ago - at 10/21/2026 12:51PM

We are seeing elevated errors when validating purchases made in Apple's sandbox environment, including TestFlight builds. Since about 06:00 UTC, most sandbox purchases and restores on iOS, macOS, and other Apple platforms are failing to validate, so test purchases may not unlock entitlements. Purchases made with real money in production apps are not affected.

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